How to Contact the DeKalb Sanitary District
By Mail
DeKalb Sanitary District
303 Hollister Avenue
Post Office Box 624
DeKalb, Illinois 60115
By Telephone
Call the District at 815 758-3513.
Administration phones are manned from 7 AM until 4 PM weekdays.
Operations personnel are at the plant throughout the day and night, but operators may be away from the phones for plant walk-throughs or collection system calls. Please try 815 758-3513 again, or call the night operator's cell phone at 815 762-1933.
If your call is urgent and you cannot reach us at the numbers above, please call the City of DeKalb Police Department dispatcher at 815 748-8400 for help in contacting us.
In Person
The DeKalb Sanitary District treatment works lies on the east bank of the Kishwaukee River at the foot of Hollister Avenue. We are north of East Hillcrest Drive, south of Hopkins Park, and across the river from Tilton Park Drive. The administrative offices are at the same location.
Visit us at 303 Hollister Avenue in DeKalb during the hours of 7 AM until 4 PM weekdays. Plant gates are locked after 4 PM weekdays and on weekends. Call ahead to arrange an appointment during those hours.
By Fax or Email
Our fax number is 815 758-6615 and our email address is mail at dekalbsanitarydistrict.com. Call for individual email addresses.
Freedom of Information Requests
Freedom of Information officers appointed June 16, 2010 to serve for one year are:
- Mark Eddington, P.E., District Manager
- Janice Tripp, Assistant Manager Administration
- Betty Jones, Secretary
Use the address and telephone numbers above to reach them, or visit between 7 a.m. and 4 p.m. weekdays.
Directions
From Illinois Tollway I-88
Take Peace Road exit north to Pleasant Street exit.
Go west on Pleasant Street to 13th Street.
Turn right onto 13th Street and follow it to where it meets Sycamore Road (IL Route 23).
Continue through the intersection (13th Street becomes Hollister Avenue)
DeKalb Sanitary District plant site is straight ahead.
From Illinois Route 38
Proceed to the intersection of Route 38 and Route 23 in downtown DeKalb.
Turn north with Route 23 and follow it to its intersection with Hollister Avenue.
Turn left at the stop light at the intersection of Hollister (13th Street) and Sycamore Road (Route 23).
DeKalb Sanitary District plant site is straight ahead.
From Illinois Route 64
Proceed to the intersection of Route 64 and Route 23 in downtown Sycamore.
Turn south with Route 23 and follow it to its intersection with Hollister Avenue.
Turn right at the stop light at the intersection of Hollister (13th Street) and Sycamore Road (Route 23).
DeKalb Sanitary District plant site is straight ahead.